The Council's objective is to maximise rent collection and minimise rent arrears.

Your Rent is payable for the cost of your home, garage and any other charges associated with your property. It is due weekly in advance or monthly in advance by agreement.

A copy of your Tenancy Agreement terms and conditions can be found here

The Rent Collection and Arrears Management Policy is available here

Your Rent Statement

You can view your rent statement at any time online. NB. You should allow up to three days for payments to reach your account.

Are you experiencing financial difficulties?

Cannock Council adopts a firm but fair approach to rent arrears recovery. Our policy is to promote contact at the earliest opportunity, specialist Rent Officers can help you to maximise your income and refer you to specialist debt advice. Don't delay, e-mail now:

How to Pay Your Rent

Direct Debit is the easiest way to pay your rent, it's safe and secure and gives you peace of mind. Payments are made automatically, this will save you time and ensure your rent is never forgotten. Call the Rents Team on 01543 462621 and have your bank account and sort code to hand.

Online using your credit or debit card, click on the link 'pay it', you will need your 12 digit payment reference.

Alternatively, for all other methods of payment click here

Other useful links:-

Staffordshire Women's Aid - Tel: 0870 270 0123 -
Citizens Advice Bureau - Tel: 0344 411 1444 -
Shelter - Tel: 0808 274 1905 -