The Council's objective is to maximise rent collection and minimise rent arrears.
Your Rent is payable for the cost of your home, garage and any other charges associated with your property. It is due weekly in advance or monthly in advance by agreement. Rent paid by direct debit is the only method that can be paid in arrears.
A copy of your Tenancy Agreement terms and conditions can be found here
The Rent Collection and Arrears Management Policy is available here
Your Rent Statement
You can view your rent statement at any time online. NB. You should allow up to three days for payments to reach your account.
Are you experiencing financial difficulties?
Cannock Council adopts a firm but fair approach to rent arrears recovery. Our policy is to promote contact at the earliest opportunity, specialist Rent Officers can help you to maximise your income and refer you to specialist debt advice. Don't delay, e-mail now: firstname.lastname@example.org